We all make mistakes. Some are more public than others. When faced with admitting, and amending, an error you can either deny, obfuscate and hide — or you can do what the city of Grand Forks did when they realized there was a problem with their annual calendar. The best moments in leadership are all about balancing honesty, accountability, humor, appropriate self-depreciating and pragmatism.
Author: Suzanne Brown-McBride (9 Articles)
